Patient Resources

FAQ

Have questions about scheduling, insurance, or what to expect at your visit? Browse our frequently asked questions below. If you don’t see what you’re looking for, use the button below to contact our team, we’re happy to help.

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  • What are Injury Doctors NY/NJ’s business hours?

    Our business hours are 9:00 AM to 6:00 PM, Monday through Friday. Please call for information on our extended hours.

  • What should all patients bring to their appointments?

    – Driver’s License or valid identification
    – Insurance information
    – Completed New Patient Packet (for patients new to the practice)
    – X-rays, MRI, CT Scan images (usually on disc)
    – Written reports of all test results, including lab, X-ray, MRI, or any other imaging test pertaining to your visit
    – List of medications you take, including name, dosage, and frequency

  • I had an accident, what should I bring to the appointment?

    – Driver’s License or valid identification
    – Police report
    – Claim number
    – Declaration page
    – Adjuster name
    – X-rays, MRI, CT Scan images (usually on disc)
    – Written reports of all test results, including lab, X-ray, MRI, or any other imaging test pertaining to your visit
    – List of medications you take, including name, dosage, and frequency

  • Do I need a referral to be seen for a work injury?

    No referral is required. You can contact us directly to schedule an evaluation as soon as your injury occurs, so treatment and documentation can begin right away.

  • Do you accept workers’ compensation insurance?

    Yes. Our providers are authorized to treat workers’ compensation patients, and we handle the billing directly with your employer’s insurance carrier so you can focus on your recovery.

  • Will you communicate with my attorney or employer about my case?

    Yes. We work directly with your attorney and/or employer, providing timely treatment updates and medical documentation throughout your case so everyone stays informed.

  • Which locations can I visit for treatment?

    We have multiple clinic locations across the Bronx, Brooklyn, Queens, Nassau County, and Northern New Jersey. Use our location finder to book at the office nearest you.

  • How do I reschedule or cancel an appointment?

    Call our central booking office at (973) 668-8543

Expert Care for the Best Case Results

Schedule an appointment with one of our specialists for an expert injury evaluation, treatment, and detailed documentation to support your case.

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